Riot Mike Explains the Ticketfly Accommodation, and What It Means For YouFor a limited time, we’re giving back and offering three-day tickets to Riot Fest for $99.98
For a limited time, we’re offering three-day tickets to Riot Fest 2018 for $99.98. Why are we doing this? What does this mean for you? We’ll let the boss, Riot Mike, explain.
If you have any questions after reading Riot Mike’s statement, there’s a comprehensive FAQ at the bottom of this page.
A Statement From Riot Mike:
To Our Riot Fam,
On May 30, 2018, Ticketfly—our ticketing partner for the last eight years—experienced a cyber incident during Riot Fest’s 2018 lineup announcement and ticket on-sale.
While Ticketfly was making quick work of securing its website and user data, we were able to migrate over to its parent company, Eventbrite, and mitigate the effect this had on you as best we could. Since the incident, we’ve been in constant, ongoing discussions with both entities to find a resolution on behalf of those who are most important to me and all of us here at Riot Fest: you. Know that I have never taken your trust for granted. In the end, I wholly recognize that you are the ones who built Riot… not me.
So last week, Ticketfly agreed to provide us a financial accommodation. For me, there was only one proper thing to do: find a way to give it all back to you. Granted, there were people chirping in my ear to just keep the money and go about our business as usual—but they should know us better by now. If it was only about the bottom line, Riot would have been sold to some apathetic conglomerate years ago. But it’s not about that. Not one bit. Riot has been and will continue to be the festival that’s simply… different. Just like you, we take pride in living left-of-the-dial.
Having said that, thanks to Ticketfly’s generosity, we’re very happy to be able to share a few special offerings with you today:
For our fans who’ve already purchased tickets for this year’s Riot Fest, we’re offering you an additional single-day GA pass that you can use to bring a friend, family member and so forth for any day of your choosing. Your allotment will be based on how many tickets you’ve already purchased. Additionally, for Riot Fest 2019—our 15th anniversary—you’ll have the option to purchase a three-day pass for $99.98. This price will only be offered to you and no one else. You’ll receive an e-mail later this morning with instructions on how to claim your free ticket(s), along with a private link to purchase your $99.98 tickets for next year.
Moving forward from this, we can go about announcing all of the stuff you’ve been patiently waiting for. That all starts this Thursday when we announce the 2018 Full Album Plays and will continue into the weeks to come as we unveil the final wave of artists, the daily lineups and schedules, the Late Night club show series and more.
Again, without all of you, there is no Riot Fest. Its soul was not created by the reunions, the Ferris wheel, nor the people who work on it year-round. It was created by you; and for that reason alone, I cannot wait to see you all in September.
Thanks for being awesome. We love you.
Wow! $99.98 for a three-day pass… What’s the catch?
No catch! $99.98 gets you admission to the festival grounds throughout all three days of Riot Fest 2018 (September 14-16). We think it’s a heck of a deal, but don’t forget, there is a limited number available at this special price point.
I’ve already bought my Riot Fest 2018 tickets… What’s in it for me?
From now through September 1, those who’ve have already purchased any type of Riot Fest 2018 ticket can receive a complimentary one-day General Admission ticket to give to a person of their choosing for any day of the festival (September 14, 15, or 16).
To Claim Your Complimentary Riot Fest 2018 One-Day Ticket:
If you’re having trouble locating this email, please contact us at [email protected]mail.com, and we’ll be happy to assist.
I gifted several Riot Fest tickets for my friends and family. Do I get a complimentary one-day pass for each ticket that I bought?
We’ve done our best to accommodate everyone as fairly as possible. Due to capacity constraints, the following allotments will be applied when redeeming for complimentary passes:
If you’ve already bought 1-2 Riot Fest 2018 tickets,
You’ll get 1 complimentary single-day pass.
If you’ve already bought 3-4 Riot Fest 2018 tickets,
You’ll get 2 complimentary single-day passes.
If you’ve already bought 5 or more Riot Fest 2018 tickets,
You’ll get 3 complimentary single-day passes.
But wait, there’s more! $99.98 three-day passes for Riot Fest 2019!
Additionally, we’re extending an exclusive offer to those who’ve already bought Riot Fest 2018: Between now and November 1, 2018, you can purchase three-day passes to next year’s Riot Fest (September 13-15, 2019) for only $99.98.
Again, please reference the email address associated with your Riot Fest 2018 purchase (through Ticketfly or Eventbrite only) for more information on this fantastic deal.
Is Ticketfly secure?
Yes. Although Ticketfly was previously compromised, it quickly regained full control of its server and has thoroughly secured its sites and user data.
Is Eventbrite safe?
When do single-day tickets go on sale?
When does the Riot Fest 2018 schedule come out?
The daily schedules will be available a bit closer to the festival dates. Please stay tuned to RiotFest.org and our Facebook, Twitter, and Instagram feeds for the most up-to-date news and announcements.
I bought Riot Fest 2018 VIP tickets. Can I upgrade my free GA ticket to VIP? How?
We are not able to accommodate VIP upgrades to these complimentary tickets.
Why are you doing this?
This one is best heard straight from the horse’s mouth. Read Riot Mike’s full statement here.
I bought my ticket through a third party site. How am I affected?
What about consignment tickets?
If you purchased consignment tickets from a brick-and-mortar location, please reach out to [email protected] for more info.
What if I bought tickets on layaway?
Those who’ve already purchased their Riot Fest tickets on layaway will be able take advantage of this offer once their third and final payment has been made.