So… you’re going to Riot Fest! Glad to have you with us, friend. This page lays out entry instructions and provides all the info you’ll need to be a fully-informed festival attendee.
RIOT FEST 2021
September 16–19, 2021
Douglass Park • Chicago, IL
Please review the following information carefully, and please be sure to read our entire FAQ before you attend. Sorry, there will not be a Riot Fest app this year—make sure to save this stuff on your phone.
CHECK-IN & PICK-UP
Box Office Location:
On the corner of W. Ogden Ave. and S. Sacramento Dr.
Box Office Hours:
Thursday ……………… 2:30 p.m. – 9:00 p.m.
Friday …………………. 11:00 a.m. – 9:00 p.m.
Saturday ……………… 11:00 a.m. – 9:00 p.m.
Sunday ……………….. 10:30 a.m. – 9:00 p.m.
Have a VIP/Deluxe/Ultimate ticket? Use the dedicated Check-In Tent at the Box Office for your ticket type to pick up your tickets and get in faster (see below).
GA Tickets ……………………………. Printed in advance, scanned at the gate
VIP Tickets …………………………………………………….. VIP Check-In Tent
Deluxe/Ultimate Tickets ………………. Deluxe/Ultimate Check-In Tent
Once you pick up your passes, the private entry gates for VIP, Deluxe, and Ultimate tickets are located east of the main entrance.
ALL ATTENDEES, PLEASE NOTE…
✶ General Admission ticket holders: your passes are electronic only. Please make sure to print your tickets in advance. VIP/Deluxe/Ultimate, your tickets are held at will call, at individual check-in tents (see below).
✶ With a General Admission ticket, there is NO RE-ENTRY throughout each day.
✶ If there are issues with the passes, only the customer whose name is on the order will be able to receive customer support prior to the festival, as well as on-site.
✶ All pass holders must clear security, and bags are subject to inspection.
✶ Riot Fest is a rain or shine event. All sales are final. Lineup and set times are all subject to change.
✶ Unable to view or print your ticket from your Eventbrite account? Please be sure to log in with the same email address used for purchase. Still having trouble? Customer support will be available on-site. Photo ID of original purchaser required.
✶ Cash and card are both accepted at Riot Fest. There will be ATMs around the festival grounds.
✶ VIP, Deluxe, and Ultimate upgrades are available! You can upgrade your ticket on-site at the box office, or inside festival grounds at any VIP or Deluxe gate.
✶ Please review our Anti-Harassment Policy before you get here.
✶ When picking up your wristband, please make sure to bring a photo ID to the Box Office. The name attached the order and on the will call list must match the name on the ID (last name is acceptable).
✶ Everyone in your party must be present for credential pickup. Wristbands will be placed on each individual at that time.
✶ Lost, torn and/or tampered-with wristbands will not be replaced, and will not allow entry.
VIP:✶ 3-Day VIP beverage tickets may only be redeemed at the bars located in the VIP Lounge.
✶ 1-Day VIP tickets do not inlcude any beverage tickets.
DELUXE & ULTIMATE:✶ Please ask the concierge inside your area for wi-fi access.
✶ Deluxe ticket holders may recieve complimentary alcoholic & non-alcoholic beverages from the Deluxe Lounge only; Ultimate ticket holders, you may use Deluxe and Ultimate bars.
✶ One drink at a time, per person, is allowed to be brought out of the Deluxe and/or Ultimate lounges.
✶ Deluxe viewing areas can be found on the festival map—but please note, these are first-come, first-serve.
A full COVID-19 vaccination or negative COVID-19 test will be required to attend Riot Fest 2021, in accordance with City of Chicago requirements. Please read our updated health & safety guidelines below before attending, and plan accordingly.
ENTRY REQUIREMENTS: Upon entry, all attendees will need to show proof of a full vaccination or of a negative test. Either of these options must be presented with a valid, government-issued photo ID in order to enter.
MASK POLICY: Masks are required in all indoor spaces, enclosed tents, and restrooms, per city regulations. This includes all Riot Fest Late Night aftershows. Masks are strongly encouraged for all patrons, especially those who are not fully vaccinated.
For all questions and detailed instructions on our COVID-19 policies (including vaccine and testing requirements), please check with our FAQ!
PARKING & TRANSPORTATION
Riot Fest suggests that fans either take public transportation, or ride a bicycle, or take a cab or ride-sharing service to Riot Fest. These are the most effective, environmentally sound, and neighborly methods to get to Douglass Park. Parking is extremely limited, and is available on a first-come, first-serve basis.
TAKING THE BUS/TRAIN? The CTA Pink Line’s California Ave. stop is just blocks away from the festival entrance—it’s the most convenient route to the fest. Read detailed instructions here.
RIDING A BIKE? There is a bicycle parking area located near the corner of W. 19th St. and S. Albany Ave., just a block away from the festival’s Main Entrance. Working Bikes, a local non-profit, will be providing valet services, flat tire fixes and brake checks for a small donation.
DRIVING A CAR? Limited paid parking parking will be available on Thursday, Friday, Saturday and Sunday. No camping is allowed. If you must drive, please respect Douglass Park area residents and refrain from parking on any residential streets surrounding the park.
PAID PARKING LOTS:
1229 S. California Ave.
Entrance located at W. 12th Pl
and S. California Ave
$30 per vehicle, per day
Maria Saucedo Elementary School
2850 W. 24th Blvd.
Entrance located at W. 23rd Pl
and S. California Ave
$20 per vehicle, per day
NEED A HUG? SO DO WE.